Trust is not a feature. It's our architecture.
Safety, privacy, auditability, and governance are foundational design principles, present in every layer of the system.
Trust pillars
Safety Framework
Emergency detection and escalation is Jamie's highest priority. The system identifies red-flag symptom patterns and directs to emergency care, always erring on the side of caution. Safety behavior is not configurable and cannot be overridden.
Privacy & Consent
Consent-first data handling. Privacy built into the architecture. Aligned with PIPEDA principles and designed for provincial privacy requirements including BC PIPA and Quebec Law 25. Jamie does not train on patient data.
Auditability & Traceability
Every triage recommendation is traceable to its clinical source and reasoning path. No black boxes. Full audit trail capability for institutional oversight, governance review, and quality assurance.
Security Posture
Infrastructure and data handling designed for healthcare-grade security expectations. Responsible disclosure program at security@jamieapp.com. Security documentation available on request.
Clinical Governance
Triage logic grounded in established clinical protocols and guidelines. Evidence-based, citation-backed, and designed to support, never replace, clinical judgment. Clinical oversight is a design requirement.
Institutional Readiness
Architected for institutional deployment: enterprise SSO, role-based access, organizational controls, and compliance-oriented configuration. Designed toward IEC 62304 and ISO 13485 quality management practices.
Regulatory alignment
Jamie is designed with Canadian healthcare regulations as baseline expectations. The regulatory landscape is evolving; our architecture is built to meet and exceed emerging requirements.
Personal Information Protection and Electronic Documents Act
BC Personal Information Protection Act
Act to Modernize Legislative Provisions Respecting Protection of Personal Information
Personal Health Information Protection Act (Ontario)
Medical Device Software Lifecycle Processes
Quality Management Systems for Medical Devices
Our commitments
- Jamie will never train on patient data.
- Jamie will never share personal health information without explicit consent.
- Jamie will always prioritize safety over engagement.
- Jamie will always make its reasoning transparent and auditable.
Request trust and security documentation
We provide detailed security documentation, privacy impact assessments, and governance documentation for institutional evaluation.